Customer Experience and Customer Effort

When Customer Experience is a tapestry of disasters, inconvenience, and occasional excellence, it illustrates just how inter-dependent departments are on their peers to get it right.

I broke my blender, and here's what happened next:

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As a senior executive, thought leadership places you and your brand at the forefront of your industry.  This ebook outlines what you need to take the stage as a Keynote Speaker

download your free copy